Feature and map services aren’t working correctly in ArcGIS.Feature and map services aren’t working correctly in ArcGIS.
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Feature and map services aren’t working correctly in ArcGIS.


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ISSUES:

  • Feature and map services aren’t working correctly in ArcGIS

  • In data store, managed database shows exclamation mark ‘!‘ after validation

  • Issues with data access in ArcGIS Server


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SOLUTION: 

To fix the above issues try the below suggested steps:

Feature and map services sometimes will not work correctly. So, there may be issues with the main ‘Managed data store’ on ArcGIS Server.

Step 1: Navigate to ArcGIS Server manager Data store page

  • Login Server Manager
  • Navigate to ‘Site’ tab (https://sample.com/server/manager/site.html)
  • In the left menu select the ‘Data Store’ option
  • Now select the tick box of database named as ‘ArcGIS_Data_Store’ with its type as ‘Managed Database’
  • Click on ‘Validate’ (It may take several minutes)

If you have a red exclamation mark under its status, like the one shown in the question figure, you might need to restart the Data Store Machine.

Step 2: Restart the Data Store Machine.

  • To restart the Data store, firstly access the machine where your ArcGIS server is installed.
  • Open the Services App or task manager window.
  • Check the status of “ArcGIS_Data_Store” service. If it’s stopped then, right click on it and select restart option.

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Step 3: To restart and check the status of data store machine, you can also perform the below operation.

  • Navigate to ArcGIS Server Administrator Directory page (URL: https://sample.com/server/admin/login)
  • Login with your credentials and generate the Portal token as guided on login page.
  • After Login, navigate to “data” option in resources.
  • Go to “Items”
  • Select “/enterpriseDatabases” in Root items
  • Now select “/enterpriseDatabases/ArcGISDataStoreName”
  • Select “machines”, then select name of your server machine

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  • Select the supported option “Start”
  • Change format to JSON. Click on START.

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The process may take few minutes to Start up. When it’s done you will see a message that says [“status”: “success”].

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Now validate the datastore again on ArcGIS Server Manager page. Now it will show green tick mark in the status column.

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DONE……